Pre-order Policy
Customers can request to pre-order products through our pre-order request form on our website.
Confirming a Request:
- Once we receive a pre-order request, we will contact the customer for confirmation.
- The product will be ordered after the request is confirmed and payment is received.
Payment Options:
- Customers can choose from the following payment methods:
- Full Payment – Pay the estimated total cost upfront (item price + estimated shipping and delivery charges). Any adjustments (+/-) for shipping and delivery charges will be settled at the time of delivery.
- Two-Part Payment Plan –Initial Payment: A minimum of 33% of the estimated total cost. Final Payment: 115% of the remaining balance, adjusted for any shipping or delivery charge changes.
- 33% of the estimated total cost is non-refundable.
Cancellation:
- Customers can cancel pre-order requests at any time. However, a cancellation fee may apply.
